Reviews
How can I be first in the telephone queue for over 25 min???
Test result abnormal - not contacted no repeat tests which have admitted should have happened. Cannot explain why nothing was done. Shame Dr McHugh has retired - good old fashioned GP who actively cared for patients and built a relationship with them ( as well as keeping the practice in check…) as too did her colleague Dr Borkett Jones who was taken too soon.
Shocked to overhear a doctor complain that they were seeing a lot of people in person, querying why patients did not have telephone appointments and asked receptionists to look into it. ( really????) The receptionists were damning towards a colleague …however surely doctors (especially GP’s) should be the first port of call in minor cases. I get the impression that they don’t want to see patients at all and would prefer that we left them alone as we are a bother…no care no person centred approach….
This surgery delivers a great vaccine program at the expense of struggling other routine GP services.
Everything else suffers whilst they accumulate financial gains from vaccines.
Phones remain unanswered, part time doctors deliver a half hearted phone consultation, the senior GP seems uninterested in ensuring a through care and concern.
Sorry, this surgery should be stopped from delivering a vaccine program
My husband and I went to Attenborough early this morning for our COVID booster and ‘flu vaccination. The lady doctor was patronising and seemed too rushed and not paying attention, It was a complete mess compared to the mass vaccination earlier this year. The politeness had gone down the hill.
My arm was not wiped with alcohol prior to the vaccination and I haven’t a clue as to what I was given and nor has my husband. Did we have an Astro Zeneca boost or did we have a Pfizer boost. What were we given. No one told us anything.The doctor made us leave and bought the next patient in. It was a very poor and unprofessional show with total disregard to our welfare.
It may be that the computer has a record but the lady operating it was on her first day and also didn’t have much of a clue as to what was going on.
We are very distressed at our treatment.
Resources
Short link to review Attenborough Surgery: http://iwgc.net/ecgax